FAQs

The 2025 Ultimate Disco Cruise is currently SOLD OUT! We encourage you to join the waitlist to be notified when cabins become available!

If a particular cabin category is sold out, we encourage you to Join Our Wait List as we often have cancellations and cabins become available. You can join our wait list by filling out the form online and your name will automatically be added to our Wait List.

If the cabin category that you would like becomes available, you will receive an email stating availability. These cabins will be sold on a first-come, first-served basis, so be sure to book quickly.

For the 2025 Ultimate Disco Cruise, proof of vaccination will not be required to sail. We do highly recommend that every guest is fully vaccinated for COVID-19 and boosted (if eligible) at time of sailing.

In addition to admission to all of the amazing performances and onboard events produced by StarVista LIVE, all of the standard items associated with a Norwegian Cruise Line cruise are included, which includes but is not limited to meals (except for meals at the specialty restaurants), non-carbonated beverages (i.e. coffee, juices, tea, etc.), use of the ship's beautiful pools, and use of the ship's health & fitness center.

The price does not include airfare, ground transportation, onboard purchases (i.e. spa services, specialty restaurants, carbonated and bottled beverages, alcoholic beverages, gift shop, etc.), gambling, excursions, or travel insurance.

Norwegian Cruise Line does offer beverage packages. Please check the Norwegian Cruise Line website for more information, as you will book your beverage packages through Norwegian Cruise Line.

2025 Cruise Dates & Ports 

For United States Citizens: StarVista LIVE requires a passport book for all travel outside of the United States. Passports must not expire within six months after your date of travel in order to be considered valid. For further information and passport requirements, please visit www.state.gov 

Passport cards are not acceptable for this charter. 

For Non-United States Citizens: You must have a valid passport and any necessary visas for travel. Please carefully verify the existing identification requirements for your particular travel situation with your local consulate. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Residence Card (Form I-551), commonly known as a Green Card. Resident aliens not in possession of this must obtain one at the nearest office of the United States Immigration Service.

Visas: Visa requirements vary depending on the passport under which you are traveling and the countries being visited. Guests traveling under non-U.S., non-Canadian and non-European passports must check with the Consulate of every country visited during the cruise for specific Visa requirements. When contacting the Consulate for the country being visited, be sure to provide the complete itinerary of the cruise so the Consulate can provide the correct information as your Schengen Visa requirements. Guests may also contact a Visa service agency in their country for assistance.

Reserving your cabin is easy! You can book your cabin online here or call (844) 296-3472 and one of our reservationists will gladly help you. If you have not sailed with us on any StarVista LIVE cruise in the past, you will need to create a StarVista LIVE account here before booking your cabin.

Please note our 2025 sailing is currently sold out. We encourage you to join the waitlist to be notified when cabins become available!

The first step in booking your cabin is to create a StarVista LIVE account here if you have not sailed with us in the past.

If you have sailed with StarVista LIVE before, or are currently booked on one of our cruises, you already have an account, which can be accessed here.

Before booking your cabin, make sure you have the following information handy:

• First and Last Legal Name
• Date of Birth
• Address
• Country of Citizenship
• Required Identification (i.e., Passport Number, Visa Number if not a U.S. citizen, etc.)
• Phone Number
• Email Address
• Any dietary restrictions or medical notes
• Credit Card number

All payments made are non-refundable and non-transferable. StarVista LIVE strongly encourages the purchase of Travel Protection. 

Everyone is guaranteed admission to one nightly show in the Stardust Theater and will see every one of our headliners perform. There will be two nightly shows at approximately 6:30pm and 9:00 pm, respectively, so that each guest sees a show and can be comfortably accommodated for dinner in the main dining room. At the time of reservation, you will select your show time and corresponding dining time. This will remain your set time for the duration of the cruise. Get a glimpse of the Ultimate Disco Cruise schedule by clicking here.

The rest of the many events are set up in a festival environment in the other places to see performances and events throughout the ship. With the numerous shows and activities going on at the same time and different sized venues, some shows will fill up early. It is suggested that you plan in advance what events you would like to attend and arrive as early as you can.

For the 2025 Ultimate Disco Cruise, proof of vaccination will not be required to sail. We do highly recommend that every guest is fully vaccinated for COVID-19 and boosted (if eligible) at time of sailing.

We know that health and safety is top of mind when deciding to take any trip. Norwegian Cruise Line has made enhancements to their health and safety protocols that are extremely comprehensive. Take a moment to review them here and contact us at info@ultimatediscocruise.com should you have any questions.

You can contact the provider Travel Insured International, at 1-800-243-3174 or www.travelinsured.com. Be sure to mention your trip dates and that you are traveling on a StarVista LIVE cruise.

You are also able to purchase Travel Protection through a different provider of your choosing.

Travel Protection can help protect you and your travel investment and can help provide coverage for unforeseen circumstances during your trip. Plans include coverages for Trip Cancellation/Interruption, Baggage & Personal Effects, Accident & Sickness Medical Expense, and more. We encourage you to contact the provider Travel Insured International, at 1-800-243-3174 or www.travelinsured.com to find a plan that works for you.  

The cost for your Travel Protection plan is dependent upon several factors, which may include your per-person trip cost, your place of residence, and your age. We encourage you to contact the provider Travel Insured International, at 1-800-243-3174 or www.travelinsured.com, to review plan options and related costs.

Yes, you can contact the provider, Travel Insured International, at 800-243-3174 or www.travelinsured.com to see what plans are still available for you. You can also log into your StarVista LIVE account, go to My Reservations, and a button will appear with more information on how to get a travel protection quote.

Pricing and availability for our 2025 Ultimate Disco Cruise can be found here.

In addition to admission to all of the amazing performances and onboard events produced by StarVista LIVE, all of the standard items associated with a Norwegian Cruise Line cruise are included, which includes but is not limited to meals (except for meals at the specialty restaurants), non-carbonated beverages (i.e. coffee, juices, tea, etc.), use of the ship's beautiful pools, and use of the ship's health & fitness center.

The price does not include airfare, ground transportation, onboard purchases (i.e. spa services, specialty restaurants, carbonated and bottled beverages, alcoholic beverages, gift shop, etc.), gambling, excursions, or travel insurance.

Norwegian Cruise Line does offer beverage packages. Please check the Norwegian Cruise Line website for more information, as you will book your beverage packages through Norwegian Cruise Line.

We offer an easy, monthly payment plan to pay for your cabin on the Ultimate Disco Cruise. To view payment plan details, including paying with Flex Pay, click here. 

StarVista LIVE is dedicated to making the payments for cabins as guest-friendly as possible.

*All payments are non-refundable and non-transferable.

All payments made are non-refundable and non-transferable. StarVista LIVE strongly encourages the purchase of Travel Protection. Once you receive your booking confirmation, a link will be provided to purchase Travel Protection from Travel Insured.

Alumni Discount: Anyone that has ever sailed previously on, or has an active current reservation for, a StarVista LIVE cruise is entitled to Alumni pricing when booking a new StarVista LIVE Cruise. If you’re booking over the phone, just let one of our reservationists know that you have sailed with us before and they will confirm your eligibility for this discount.

If you booked online and need your alumni discount applied to your reservation please email info@ultimatediscocruise.com and provide your full legal name, booking number, and what cruise or cruise(s) you’ve been on with StarVista LIVE and we will verify and add your Alumni discount to your reservation.

Military Discount: To qualify for our “Military Rate” you must provide a copy of your DD-214 or a military ID.  Please email this to info@ultimatediscocruise.com after booking and the 5% discount will apply to your balance before your first payment installment. Note that to receive this discount, the person who served must be sailing in the cabin. 

Please note that in order to receive these discounts, you cannot have already paid in full at the time of the application or request.

If a particular cabin category is sold out, we encourage you to Join Our Wait List as we often have cancellations and cabins become available. You can join our wait list by filling out the form online and your name will automatically be added to our Wait List.

If the cabin category that you would like becomes available, you will receive an email stating availability. These cabins will be sold on a first-come, first-served basis, so be sure to book quickly.

2025 Cruise Dates & Ports 

You can find information on the Norwegian Pearl on our website here. This link includes information on staterooms, venues, dining options, ship amenities, and more. 

The official Norwegian website also has useful information regarding the ship!

For United States Citizens: StarVista LIVE requires a passport book for all travel outside of the United States. Passports must not expire within six months after your date of travel in order to be considered valid. For further information and passport requirements, please visit www.state.gov 

For Non-United States Citizens: You must have a valid passport and any necessary visas for travel. Please carefully verify the existing identification requirements for your particular travel situation with your local consulate. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Residence Card (Form I-551), commonly known as a Green Card. Resident aliens not in possession of this must obtain one at the nearest office of the United States Immigration Service.

Visas: Visa requirements vary depending on the passport under which you are traveling and the countries being visited. Guests traveling under non-U.S., non-Canadian and non-European passports must check with the Consulate of every country visited during the cruise for specific Visa requirements. When contacting the Consulate for the country being visited, be sure to provide the complete itinerary of the cruise so the Consulate can provide the correct information as your Schengen Visa requirements. Guests may also contact a Visa service agency in their country for assistance.

A valid passport book is required for all travel outside of the United States. Passports must not expire within six months after your date of travel in order to be considered valid. For further information and passport requirements, please visit www.state.gov.

Passport cards will not be accepted to meet this requirement.

StarVista LIVE requires that everyone traveling on one of our themed cruises have a passport book. We understand that some “closed-loop” cruises, as well as Customs and Border Patrol, may not require a U.S. passport to sail, but we require all guests bring theirs in case of an extremely uncommon emergency.

For this reason, passport cards will not be accepted to meet our travel requirements.

For Europe, Australia & New Zealand, please call 313-203-1036 and ask about the Ultimate Disco Cruise.

We do not allow anyone under 18 to sail on one of our themed cruises. Anyone over 18 but not yet 21 must share a cabin with a companion 21 or older.

Each night, we schedule shows in the Stardust Theater at 6:30pm and 9:00pm, respectively. We accommodate every guest at one of these shows. We also schedule additional performances and events in a number of other venues including the Spinnaker Lounge, the Crystal Atrium, Bar City, Bliss, The Pool and the Stardust Theater as available. We try to match the artist and their performance with the most appropriate venue, taking into account the entire schedule, so as to afford guests opportunities to see as much entertainment as possible.

Factoring in the total number of guests, the volume of performances and activities, and the size of other venues, we do occasionally run into lines and seating pressure. We manage this to the best of our ability by opening up the venues early when we can, scheduling multiple shows at the same time, adding shows when we can and communicating the schedule so guests can plan their day and evenings. But like many well attended activities (e.g. concerts, sports events, etc.) lines can develop. Get a glimpse of the Ultimate Disco Cruise schedule by clicking here.

Everyone is guaranteed admission to one nightly show in the Stardust Theater and will see every one of our headliners perform. There will be two nightly shows at approximately 6:30pm and 9:00 pm, respectively, so that each guest sees a show and can be comfortably accommodated for dinner in the main dining room. At the time of reservation, you will select your show time and corresponding dining time. This will remain your set time for the duration of the cruise. Get a glimpse of the Ultimate Disco Cruise schedule by clicking here.

The rest of the many events are set up in a festival environment in the other places to see performances and events throughout the ship. With the numerous shows and activities going on at the same time and different sized venues, some shows will fill up early. It is suggested that you plan in advance what events you would like to attend and arrive as early as you can.

The cruise is a floating music festival and as such, the artist’s performances are the primary focus of the schedule and autograph sessions are not formally scheduled. However, there is opportunity for informal interaction between the artists and guests in several ways. In some of our smaller venues, we encourage the artists, and they often do time permitting, to greet guests and sign or take a picture after the event or show.

Additionally, some artists will bring copies for sale of their latest project (CDs, books, etc.) and when they do, we will often schedule a formal signing around those sales. When this happens, we communicate these events to guests so they can plan their schedules.

Of course, with 2,000 guests, the festival nature of the cruise, the artists’ planned schedules (sound check, performances, Q&A sessions, activities, etc.), and our desire to provide as many performances as possible, it is a very busy week that will limit artist availability.

Many of our artists will be onboard the ship for the entire cruise. However, there may be some cases where an artist must join us during the trip or depart early due to scheduling or other commitments.

Reserving your cabin is easy! You can book your cabin online here or call (844) 296-3472 and one of our reservationists will gladly help you. If you have not sailed with us on any StarVista LIVE cruise in the past, you will need to create a StarVista LIVE account here before booking your cabin.

Please note our 2025 sailing is currently sold out. We encourage you to join the waitlist to be notified when cabins become available!

The first step in booking your cabin is to create a StarVista LIVE account here if you have not sailed with us in the past.

If you have sailed with StarVista LIVE before, or are currently booked on one of our cruises, you already have an account, which can be accessed here.

Before booking your cabin, make sure you have the following information handy:

• First and Last Legal Name
• Date of Birth
• Address
• Country of Citizenship
• Required Identification (ie. Passport Number, Visa Number if not a U.S. citizen, etc)
• Phone Number
• Email Address
• Any dietary restrictions or medical notes
• Credit Card number

You can review your existing booking here. Once you click the link, sign into your StarVista LIVE account to access your existing reservation, update your contact information, payment information and more. If you would like to speak with a reservationist, please call us at (844) 296-3472 during our hours of operation (M-F 9:00 am - 5:00 pm EST).

If you have not yet accepted the Cruise Terms and Conditions, please make sure you do so as soon as possible to ensure that your reservation is not cancelled.  If you are not sure whether or not you have accepted, you can check your terms and conditions status by logging into your account.

Simply log in to your account and look for an “Accept Terms” button under the reservation. If this button appears, you have not accepted the terms and conditions. Click this button and follow the instructions.

If you do not see this button, this means that you have already accepted the terms and conditions. You may also click on View/Modify under your reservation and you will be taken to the Payment page, which will list all of your important information including cabin number, dining time, and Terms and Conditions status on the left-hand side of your screen.

Yes, you can earn points for sailing on the Ultimate Disco Cruise. Each charter guest will receive 1 point for any charter sailing aboard Norwegian Cruise Line, regardless of length. Unfortunately, you cannot redeem any earned perks through your cruise line membership on a StarVista LIVE cruise. If you have questions regarding a specific perk or amenity, you are welcome to contact the cruise line directly. If you speak with the cruise line, please make sure they understand that you are trying to redeem perks on this full-ship charter.

Monthly Installments: Make an initial deposit, then the remaining balance will be split into equal, interest-free monthly payments. All installments will be automatically charged on the first of each month to the credit card you have on file for payment, which can be updated in your StarVista LIVE account. All balances for our 2025 cruise must be paid in full by December 1, 2024.

Book Now, Pay Later with Flex Pay: Should you choose to pay with Flex Pay, you can spread the cost of your trip over low monthly payments for up to 16 months. Flex Pay is optional and gives you the extra flexibility to pay with term lengths up to 16 months that can extend past your event date. Flex Pay must be selected at the time of booking; it cannot be added on to an already existing reservation.

More information on payment plans available here.

*All payments are non-refundable and non-transferable.

Past due payments are subject to a $35 late fee. See the Terms and Conditions for full details.

The occupancy limit varies by cabin, some of which can accommodate 3 or 4 guests. Please note that the cabin size will stay the same regardless of how many guests are booked. In most cases, a convertible sofa bed is provided for the 3rd guest. A 4th occupant will be sleeping on a Pullman (trundle) bed that folds down from the ceiling. This guest must have the physical dexterity to climb up to the bunk bed.

Guests traveling by themselves are certainly welcome! There is a small selection of inside cabins that are priced at a special single rate. If those are sold out, single guests may reserve any other stateroom and the cost will be doubled (this is known as the “single supplement”). If you are looking for a roommate, we can provide a list of names and you would contact them directly to arrange your own partnership. We will help organize the reservation when you both are ready.

You may change your traveling companion up until final payment free of charge. After final payment, there is a $150 change fee up until two weeks before sailing. Changes less than two weeks before sailing cannot be accommodated. All parties involved must be aware of the changes occurring so all guests must send an email acknowledging any changes. Please send your emails to info@ultimatediscocruise.com

You are welcome to select a new cabin as available. If the cabin you would like is sold out, please contact us at (844) 296-3472 and we can add your name to the Wait List. If one opens up, we will notify you and you will be charged the difference in cost. You should then call the office and your current reservation will be applied to the new upgraded booking.

StarVista LIVE, through its dedicated reservation department, provides an opportunity for registered Travel Agents to book guests on our unique theme music cruises and be significantly compensated for that effort. For more information visit the Travel Agent page on our website.

PLEASE NOTE: The Ultimate Disco Cruise is no longer enrolling new travel agents. 

StarVista LIVE will email your Booking Number approximately 45-60 days prior to sailing and it will be posted in your SVL account for your convenience. With your NCL booking number, you will need to go to www.ncl.com to complete the check-in online process no later than 72 hours prior to the cruise and download the Cruise Norwegian App on your phone or tablet. Not only will your mobile boarding pass be available there, but you can also manage premium dining, spa and shore excursion reservations, review deck plans and read more information regarding your account with Norwegian Cruise Line.

Per Norwegian Cruise Line, all guests must check-in online for the Ultimate Disco Cruise. You will be sent a unique booking number approximately 6 weeks 45-60 days before the cruise. Once you have this, log in to ncl.com to check in online. You should complete your online check-in, which includes imputing travel documentation, flight information, onboard payment, completing the health and safety steps, and taking a selfie photo, at least 72 hours before embarkation. Your boarding pass will be available starting 21 days prior to our cruise and remain available up to 72 hours prior to our embarkation date. You will lose the opportunity to check-in online 3 days prior to sailing.  You are additionally able to complete your check-in on the Cruise Norwegian App.

If you are unable to check-in online for any reason, please call our reservationists.

Once you have checked-in online, you will need to complete the following steps, which will be available 21 days prior to our sail date:

• Reserve an arrival time to check-in at the pier. You will only be allowed to enter the terminal during this time.
• Watch the Required Safety Video in advance to avoid large crowd gathering onboard. Learn important muster drill, life jacket, and onboard safety procedures.

Once you are issued your NCL Booking Number (approximately 45-60 days prior to sailing) and check-in online, there will be a button to print your boarding pass and luggage tags. Please note, you cannot print your boarding pass until you check-in online through NCL, and your boarding pass will not be available until 21 days prior to our cruise. You can also access your boarding pass after checking-in online by downloading the Cruise Norwegian App. More information on how to download and use the app can be found here.

StarVista LIVE will provide you with your NCL booking number for use with the cruise line about 45-60 days prior to sailing. That number will allow you to complete your online check-in, as well as reserve other options, such as shore excursions, restaurant reservations, spa appointments, internet and drink packages, etc. You will also be able to do this with the Cruise Norwegian App.

We highly recommend coming in a night prior to the cruise and staying in a hotel in the Ft. Lauderdale/Miami area. If you cannot make it in the day prior to the cruise, we suggest you arrive to the ship by 2:00 pm. Please select a flight that allows plenty of time to de-plane, gather luggage, drive to the ship terminal, and check-in at the ship terminal. At the conclusion of the cruise, we suggest you select a flight that leaves no earlier than 11:30 am from Miami International Airport and 12:00 pm from Ft. Lauderdale International Airport.

It is your responsibility to arrive at the ship in time for the departure and to secure your transportation at the end of your cruise.

 We recommend that guests arrive a day earlier than the cruise departs, if at all possible, as there may be weather-related travel delays. We typically secure a limited number of rooms as a special group rate for guests on the nights leading up to the cruise. More info on our pre-cruise hotel available here. There is a group rate and a set number of rooms available that fill up quickly.

Hotels in the departure port city are often extremely limited during this season, so we highly recommend that you reserve your hotel accommodations early.

If you are planning to arrive the day of embarkation, we highly recommend arriving before noon.

Unfortunately, we are unable to assist in booking your hotel and travel at this time.

StarVista LIVE does not provide transportation from the airport to the hotel or directly to the Pier, nor from the pier to the airport after the cruise. For those Guests staying the night before the cruise in our pre-cruise hotel, StarVista LIVE offers luggage service and motor coach transportation on the day of the cruise from the hotel to the seaport for just $35. Simply bring your luggage down to the lobby and transportation helpers will assist you loading your luggage into our ground transportation and deliver it to the terminal. That’s it! Your luggage will be delivered to your stateroom on the ship. More information and pricing available here.

PortMiami offers on-site covered parking for $22 per day. For more information go to https://www.miamidade.gov/portmiami/parking-information.asp

PREMIER CRUISE PARKING

Self-uncovered parking with free shuttle to cruise ship terminal.

Check back for special discount parking information, coming soon!

Alcohol: StarVista LIVE abides by the applicable cruise line’s alcohol policy. Please refer to the Norwegian Cruise Line’s website for the details.

Soda & Water: StarVista LIVE abides by the applicable cruise line’s soda and water policy. Please refer to the Norwegian Cruise Line’s website for the details.

Note: These policies are subject to change at any time without notification. For more information, please contact Norwegian Cruise Line directly.

The 2025 onboard schedule will be available around 30 days prior to our 2025 sailing. In the meantime, tune in to our YouTube Channel for some fun virtual events and interviews with the stars you love!

We highly recommend downloading the free Cruise Norwegian App before boarding the ship. This app is available on both the Apple App Store and the Google Play Store.

OVERALL FEATURES

• Preview and book Shore Excursions
• Preview restaurants and make dining reservations
• Preview onboard entertainment, bars and lounges, spa treatments, shopping
• Ability to favorite onboard offerings
• Vacation summary, view itinerary and onboard reservation details
• Check your Latitude Rewards points and learn about tier benefits

BEFORE YOUR CRUISE

• Purchase onboard gifts including wine, flowers, and treats
• Check in online and save time at the pier
• On the day of departure, access your e-docs and directions to the pier

DURING YOUR CRUISE

• Review your account and track onboard purchases
• Get a daily schedule of what’s happening on the ship
• Learn about Norwegian’s CruiseNext program
• Review helpful disembarkation information including immigration and Easy Walk-off details
• Call and message guests onboard including Group Chat*

*Calling and Messaging Package has a nominal one-time fee for making unlimited onboard calls and messages during your cruise.

More information available here.

Yes! StarVista LIVE will provide you with a booking number for use with the cruise line about 45-60 days prior to sailing. That number will allow you to complete your online check-in, as well as reserve other options, such as shore excursions, restaurant reservations, spa appointments, internet and drink packages, etc.

Please note that the reservation number that is printed on your email confirmation is for use with StarVista LIVE only and will not work on the cruise line’s website.

In addition, you will be able to book these activities through the Cruise Norwegian App that can be downloaded directly to your smartphone. For more information on the Cruise Norwegian App, please click here.

Each cruise line has various internet packages, and you can buy one directly from them once you have your cruise line reservation number which we will send to you about 45-60 days prior to the sailing. Please refer to the Norwegian Cruise Line’s website for the details.

StarVista LIVE operates as a charter company contracting with the cruise lines up to two years in advance. Standard stateroom amenities (i.e. Bliss Collection by Norwegian™ featuring fine linens and pillows, Lemongrass bathroom products, bathrobes, etc.) are included as part of the StarVista LIVE cruise. These amenities and services are subject to change. The cruise lines occasionally offer new retail booking promotions (i.e. onboard credit, free internet, drink packages, dining packages, etc.) as enhanced amenities during certain periods of time for some cabin types. Unfortunately, not all the same promotional amenities and services options are available to StarVista LIVE under our contracted agreement, and therefore we do not offer them as a standard part of the price of our cabins. If you have questions regarding the amenities and services included with a particular stateroom category, please call our office prior to booking your cabin for confirmation.

Club Balcony Suites include:

• Food & Beverage amenities delivered 2x per sailing
• Laundry bag or pressing service 1x per sailing
• 1 bottle of sparkling wine

*Amenities subject to change at any time without notification. For more information, please contact Norwegian Cruise Line directly.

Butler & Concierge Service in Penthouse & Family Penthouse Suites:

• Includes 1 bottle of Sparkling Wine & 1 bottle of Sparkling Water (Not Replenishable)
• Complimentary breakfast & lunch from Cagney's Steakhouse (Not available to other guests)
• Priority check-in at terminal
• Mini-bar and deluxe coffee/espresso/cappuccino machine
• Upgraded room service menu
• Luxury bathroom products
• Butler service will unpack your luggage for you and also pack for you
• Complimentary shoe shine

Butler & Concierge Service for Owner's Suites & Villas:

Includes all of the following from the above suites as well as:

• 2 bottles of Champagne & Sparkling Water (Replenishable)
• Soft drink options

*Amenities subject to change at any time without notification. For more information, please contact Norwegian Cruise Line directly.

The Norwegian Pearl offers many dining options onboard; enjoy a quick snack by the pool or hit the buffet, all included in your cabin price!

Certain specialty restaurants are available with either a fixed price menu with a nominal cover charge or à la carte pricing in addition to the standard dining program.

24-hour Room Service is available for a $9.95 USD convenience fee plus 20% service charge.

Additionally, the formal dining room offers a nicer, sit-down meal, also included in your cabin price.

More information available here.

If you have any food allergies or dietary requirements, please advise our reservationists at the time of booking, or note it in the “Dietary Restrictions” section when booking online. The sooner we are informed the better, as obtaining the products for many of these requests requires 30 days notice prior to sailing, and we want to ensure that we are able to fulfill your request. For the protection of all of our guests, it is not permissible to bring aboard any food items that would require preparation by the ship's staff, or food items that would require cold storage in our kitchen facilities.

From Norwegian Cruise Line: For your convenience, all shipboard expenses are charged to your Onboard account. Sign up when you check in, establishing your method of payment with Visa, MasterCard, American Express, Discover, JCB Card, or Diner's Club. You may also use your debit card, however please be advised that NCL obtains pre-authorization, as they do for all Credit Cards, and some banks hold these funds for up to 30 days. The maximum initial pre-authorization amount for all credit and debit cards is $300. Cash can also be used as a method of payment to settle your account with an initial deposit paid in advance.

Using your debit or ATM card

• Norwegian does not recommend the use of a debit card as payment for your onboard folio.
• Please be advised that multiple holds will be placed on your debit card account based on your onboard purchases.
• After settling your onboard folio, these debit card holds may remain on your account up to 30 days after the cruise ends.
• To avoid overdraft charges from your bank, please make sure that you have enough available funds in your account during this hold period.
• Norwegian will not be responsible for overdraft charges resulting from holds placed on Debit Card accounts.

Traveller's Cheque / Cash Procedures

A cash deposit may be placed on your onboard account in the following amounts:

• 7-day cruises - $300 USD per person
• Less than 7 days - $150 USD per person
• More than 7 days - $450 USD per person

Once you have exceeded the deposited amount, your account will be closed to further charges. You can deposit as much money as often as you'd like throughout the cruise, however, refunds cannot be made until the day of disembarkation for any excess.

**Personal cheque will not be accepted, nor can they be cashed on board.

The overall dress theme for the cruise is “smart casual.”

Daytime attire is not subject to limitations, so guests may dress in appropriate and tasteful clothing of their choosing. Coverups and footwear are required in all venues and dining areas.

Evening attire is subject to the dress code for that particular evening. Most evening dress code is “smart casual,” which means no shorts, tank tops, or T-shirts in the main dining rooms or premium restaurants. Jeans are acceptable attire for the “smart casual” evenings. There will be one Formal Night, and our nightly themes offer you a chance to dress up in theme-appropriate clothing most nights.

More information on nightly themes will be released approximately 45-60 days prior to sailing and will be listed on our website.

Our programming team carefully chooses costume parties and theme nights considering the cruise’s schedule, artists, and customer surveys from previous years. They will be chosen and posted in the Booked Guests section approximately 45-60 days prior to sailing. They will also be sent via email at that time. 

As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all Norwegian ships are smoke-free. Dedicated outdoor areas are assigned to smoking.

INDOOR AREAS

Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapor smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.

Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapor smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.

Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapor devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages.

OUTDOOR AREAS

Smoking, including cigars, pipe, electronic cigarettes and vapor smoking devices, is not permitted in or near venues serving food, the jogging track, or outdoor sporting venues.

The Haven: Smoking is not permitted in The Haven courtyard area.

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on Deck 13 forward port side.

While we often conduct vow renewal ceremonies onboard our cruise, we cannot offer opportunities for wedding ceremonies at this time. Guests are welcome to choose to get married on land at a port of call during the sailing, but this is not something that StarVista LIVE or the cruise line is able to assist with. Congrats to you and yours!

If your stateroom is close to one of our main venues, you may be able to hear performances. Please be advised that some performances occur past 10 pm. Cabins near stairwells, the main dining room, and the pool can also be subject to operational sound.

Guests on our 2025 sailing with any mobility needs, severe allergies, respiratory needs, and other accessibility requirements must enroll in our SAFE program by filling out the form below before November 31, 2024.

Click here to fill out our Special Assistance Form

Guests who require a handicap accessible room should call our office to check availability and book directly with one of our helpful reservationists. Please have appropriate documentation available to confirm your booking need. Please note we have a limited amount of handicapped accessible rooms, so inquire early. A waitlist will be available in the event that all of our handicapped accessible rooms are sold out.

Accessibility information can be found through Norwegian Cruise Line. 

Flex Pay, formerly known as Uplift, gives you the freedom to purchase what you want now and pay over-time with simple fixed installments. Some plans include interest while some are interest-free. 

When you’re ready to check out, just select Flex Pay as your payment method, complete a short application, and receive a quick decision. If approved, choose the terms of your payment plan, finish checking out, and enjoy your purchase. Then, pay over-time with simple, no-surprise monthly payments.

Upgrade is a financial technology company that helps their customers make smart financial decisions by offering access to affordable and responsible credit through cards and personal loans issued by its bank partners. They also offer free credit monitoring and education tools that may help consumers better understand and manage their finances. 

Uplift gives you the freedom to book travel now and pay over-time with simple fixed installments. Some plans include interest while some are interest-free.

Uplift is currently rebranding to Flex Pay.

No, there’s no difference other than the name and the look. 

Your current loans won’t be affected by the Flex Pay rebrand. Any active loans you have through Uplift will stay the same with the same payment dates, payment amounts, and interest rate. Nothing will change but the name. 

We suggest enabling AutoPay and linking a bank account so you never miss a payment. 

When the rebrand is completed, your account will be moved to Upgrade.com

Otherwise, your loan terms including payment amounts, payment dates, and interest rates, will all stay the same. 

You may continue to see Uplift on your bank statements for a period of time while finalizing the brand name change. Don’t worry, this is normal, but if you’d like to talk to their customer support team members about any concerns, please don’t hesitate to reach out to customercare@upgrade.com or call (844) 257-5400. 

Flex Pay gives you the freedom to book travel now and pay over- time with simple fixed installments. Some plans include interest while some are interest-free. When you’re ready to checkout, just select “Flex Pay” as your payment method, complete a short application, and receive a quick decision. Choose the terms of your payment plan, finish checking out, and enjoy your purchase.   

Make your cruise reservation on our website just like you normally would. When you are ready to check out, simply select Flex Pay as your payment method. To apply, you’ll need to provide some basic information like your mobile number, date of birth, and if you are a US resident, your Social Security Number. If you’re approved, finish checking out and you’re done.

Flex Pay looks at a number of factors, including your credit information, purchase details, and more.

You can make a payment anytime by visiting the Member Portal and clicking on the Loans tab. From there, click the Make a Payment button.

It is recommended that you enable AutoPay at time of purchase so that your payments are automatically deducted each month. If you don't have AutoPay enabled, visit the Member Portal, click on the Accounts page, and set the AutoPay toggle to ON.

You can also change the form of payment on file with Flex Pay anytime by visiting Member Portal.

Yes! You do need to allow a few days between booking and your departure date for things to process. Other than that, you are free to travel whenever – even before you’re all paid off.

You’ll need to initiate any cancellations with StarVista LIVE first. If you purchased a travel protection policy that allows for a refund, Flex Pay will update your account after the cancellation is fully processed. If you are not eligible for a refund, you are still responsible for the outstanding balance and your monthly payments remain the same until your balance is paid in full.

Yes! Flex Pay is optional and gives you the extra flexibility to pay with term lengths up to 16 months that can extend past your event date.

StarVista LIVE does also offer interest-free monthly billing with final payment due approximately 45 – 60 days prior to the event. More information here.

Here is a link to Flex Pay's U.S. Privacy Policy and Terms of Use.

Here is a link to Flex Pay's Canada Privacy Policy and Terms of Use.

No. Applications to use Flex Pay to pay over time are only available when you book your reservation online after selecting "Flex Pay" at checkout.

Flex Pay can only be added to new reservations at the time of booking.

To reach the Flex Pay customer support team, you can email customercare@upgrade.com or call (844) 257-5400. StarVista LIVE representatives cannot make any changes to your Flex Pay payments, so you will have to contact the Flex Pay support team.