Health & Safety FAQs

PLEASE NOTE THAT THESE ARE THE CURRENT CELEBRITY CRUISES HEALTH & SAFETY PROTOCOLS FOR SAILINGS DEPARTING FROM THE UNITED STATES AND ARE SUBJECT TO CHANGE. WE WILL UPDATE THE FAQs AS WE ARE ADVISED OF CHANGES.

Please be aware that the 2022 Ultimate Disco Cruise is available for guests who have all of the following:

  • Received their final dose of an approved COVID-19 vaccine at least 14 days full days prior to the beginning of the cruise. To be considered fully vaccinated means the guest has completed the full cycle of required doses for the vaccine administered (e.g., received the second dose in a two-dose series). The CDC will also consider a guest fully vaccinated with proof of vaccination that can include mixed doses of the Pfizer and Moderna mRNA vaccines. Celebrity Cruises will not accept any form of Certificate of Recovery.
  • Proof of vaccination which validates eligibility to sail must be provided at the terminal prior to terminal entry. Guests without proof of vaccination will be denied entry to the terminal.
  • Proof of a negative COVID-19 test result taken as either an Antigen or PCR test conducted within two days of embarkation. Each guest is responsible for making their own arrangements with an accredited testing provider as well as covering all associated costs.

 Additional FAQs regarding health & safety protocols can be found below.

NOTE: Please do not submit or call us with your proof of COVID-19 vaccine information at this time. Additional details regarding the protocols for providing your vaccine information will be confirmed closer to time of departure. 

FAQS:

Q. Will a COVID-19 vaccination be required for the 2022 Ultimate Disco Cruise?

A. Please be advised that the 2022 Ultimate Disco Cruise is available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the cruise and have proof of vaccination. StarVista LIVE is also requiring proof of a COVID-19 approved vaccination for all its independent contractors, artists, musicians, production crew and staff that will be sailing. Additionally, Celebrity Cruises requires vaccination for their crew.

Q. What is considered an approved COVID-19 vaccination?

A. The vaccination record submitted must show that the guest is fully vaccinated. In order to be considered fully vaccinated, a guest must receive the last dose in their vaccine series no less than 14 full days before their sail date. The 14-day period starts the day you receive your last dose — that’s Day 1. After 14 days pass, you can get onboard on Day 15. For example, if you received your final dose on September 1, your 14-day countdown starts on September 1, and you would be permitted to board the ship on September 15 or later.

Vaccines that are fully approved or authorized for emergency use by the Food and Drug Administration (FDA) or the World Health Organization (WHO) are accepted.  Sputnik V and CanSino are not accepted Covid-19 vaccines. U.S. Based AstraZeneca and Novavax clinical trial participants are also considered fully vaccinated. US participants in COVID-19 vaccine trials can be considered fully vaccinated 2 weeks after they complete the vaccine series, if it has been confirmed that they received “active” vaccine, and not placebo.

Acceptable proofs of full vaccination include: COVID-19 vaccination card (original card only; no photos or photocopies accepted; laminated vaccination cards will be accepted); digital COVID-19 certificate (QR code acceptable); or record of COVID-19 vaccination from a healthcare provider including original digital email notification, personal electronic health record, or government Immunization information system (IIS) record.

Acceptable documentation must be in the form of the original document issued by the country’s health authority or healthcare provider that administered the vaccination

Q. How and when can I provide proof of COVID-19 vaccination?

A. We will be issuing additional guidance in the coming months but please note that each guest will have to submit proof of full vaccination at the terminal on embarkation day.

We recommend each guest downloads the Celebrity Cruises mobile app before we sail for easy online check-in, access to your boarding pass and to upload important documents, including your proof of vaccination. You can also use the app onboard to access deck plans, specialty dining reservations and to track onboard expenses. No internet purchase is required to use the app onboard. Visit https://www.celebritycruises.com/celebrity-app for more app information.

Q. If I am vaccinated, do I need to take a COVID-19 test prior to boarding?

A. Out of an abundance of caution, Celebrity Cruises requires all guests to present a negative COVID-19 test result at the time of embarkation. This test may be taken as either an Antigen or PCR test, conducted within two days of boarding the vessel. Each guest is responsible for making their own arrangements with an accredited testing provider as well as covering all associated costs.

Q. What Type of COVID-19 Tests are Accepted?

A. Accepted Types of Tests and Results

  • There are two common types of diagnostic COVID-19 tests and we accept either one:
    • A molecular test, also called a PCR test or NAAT test
    • An antigen test, also called a rapid antigen test
  • The test must be supervised by a health professional, such as a doctor, pharmacy technician, public health worker, or telehealth representative.
  • You must receive a valid results document from your test provider that includes provider name, your name, the date the test was taken, type of test, and your negative result. This can be a printed document, email, or telehealth app notification. Handwritten doctor’s notes will not be accepted.
  • Telehealth testing at home is only accepted when it meets certain guidelines. See below.

Tests We Do Not Accept

  • Antibody tests are not accepted, as they do not detect a current infection.
  • Home test kits that are self-administered at home, and not supervised live by a telehealth professional, are also not accepted.

Where and When to Get Your Test

Most local pharmacy chains offer COVID-19 Testing and most county or state websites can help you find a local public testing site. You can also go to a doctor’s office, diagnostic lab, or telehealth provider to get your test.

Make sure that your selected test provider can provide you a valid results document in time for your travel.

Order An Approved Home-Test Kit

A home-test kit is available for purchase and is another testing option. We are working with Optum, an authorized medical provider to offer this option to our guests. Click here to purchase the Abbott BinaxNOW™ COVID-19 Ag Card Home Test

  • Complete your pre-cruise test kit at home or any place of your choosing with the help of live video supervision by a Certified Guide. This test kit will be delivered anywhere in the United States, within three business days following your order date. For the best shipping experience, we recommend placing your order at least a full week before the day you plan to take your test. Your validated test results will be delivered within 15 minutes.
  • Our current allotment of home test kits is FDA-authorized through December 31, 2021, and can be used any time until that date. We hope to have test kits available for our 2022 cruise guests soon.

Q. What is considered 2 days prior to my cruise’s departure?

A.  Vaccinated guests must take their pre-cruise test no more than 2 days before boarding. When calculating which days you can take your test, be aware that the day you set sail is not counted as one of the days.

How to calculate which days to take your test:

  • You must take your test no more than 2 days before embarkation.  Therefore, since we are setting sail on a Saturday, you can take your test on the prior Thursday or Friday.

Q. What if my testing center does not have an appointment available or can’t guarantee a result in time?

A.  We recommend contacting your nearest health center, pharmacy, state health department, or transiting airport to learn more about their availability for COVID-19 testing. Or, order an approved home-test kit from at least a week prior to cruising.

Q: Is a home/self-test acceptable?

  1. A home-test kit is available for purchase and is another testing option. We are working with Optum, an authorized medical provider to offer this option to our guests. Click here to purchase the Abbott BinaxNOW™ COVID-19 Ag Card Home Test.
  • Complete your pre-cruise test kit at home or any place of your choosing with the help of live video supervision by a Certified Guide. This test kit will be delivered anywhere in the United States, within three business days following your order date. For the best shipping experience, we recommend placing your order at least a full week before the day you plan to take your test. Your validated test results will be delivered within 15 minutes.
  • Our current allotment of home test kits is FDA-authorized through December 31, 2021 and can be used any time until that date. We hope to have test kits available for our 2022 cruise guests soon.

Q. If my home country requires proof of a negative COVID-19 test result for re-entry following my cruise, will Celebrity Cruises administer and cover the cost of the test?

A. Tests required for home country re-entry will also be administered onboard. Testing will be provided free of charge to our vaccinated guests prior to debarkation. Additional details and registration provided once onboard.

Q. I require oxygen or dialysis. Can I sail?

A.  In some cases, we are able to accept guests who use supplemental oxygen or are on dialysis at this time for the Ultimate Disco Cruise.

All guests with any special needs requirements should contact Celebrity Cruise’s Access Department at 1-866-592-7225 or by e-mail at special_needs@rccl.com to make arrangements and for further information.

Q. Will a COVID-19 vaccine be required for other StarVista LIVE Cruises?

A. As we sail on different ships, with different charter companies, at different times, and with different ports of call, all-important requirements for any specific cruise will be addressed on the website for that cruise.

Q. What other health and safety protocols will be in place for the 2022 Ultimate Disco Cruise?

A. Celebrity Cruises’ enhanced cleaning and sanitization protocols and enhanced medical center set a new industry standard. Their HVAC system continuously supplies and filters 100% fresh, filtered air to all spaces. You can breathe easily knowing the robust system’s layers of protection make the transmission of aerosol particles between spaces extremely low to virtually impossible.

All Celebrity ships are thoroughly cleaned and sanitized prior to every voyage, and consistently and frequently throughout your sailing, with disinfecting cleaning agents and techniques that have been certified by health authorities as effective against SARS-Cov-2 (coronavirus). All chemicals are EPA-certified, alcohol-based, scentless, and safe for the general population. High-traffic and frequently touched areas like elevators, escalators, stairways, and promenades are cleaned every two hours and gangway rails every 20 to 30 minutes during busy times. Staterooms are cleaned daily and only while guests are out of the room, with particular attention paid to frequently used items and surfaces. All stateroom and housekeeping attendants will be continuously trained on the latest sanitization guidelines. We'll ensure cleaning standards are upheld through frequent stateroom inspections using black light technology to show surface wiping efficacy. Crew will have mandatory, ongoing training classes and refreshers that are documented to ensure all the latest protocols are being followed, in compliance with various international regulations, including the International Convention for the Safety of Life at Sea (SOLAS), Standards of Training, Certification, and Watchkeeping for Seafarers (STCW), and the International Organization for Standardization (ISO).

Celebrity has also increased the number of Purell® sanitizer stations around the ship by 75% and introduced Purell sanitizer wipe stations in high-touch areas.

Q. Do I need to wear a mask on the cruise if I am fully vaccinated?

A. Although not mandatory on the Ultimate Disco Cruise, we do recommend the wearing of masks for your protection in public spaces indoors.  We also suggest that any guest wears a mask should they feel uncomfortable at any time.

As a reminder, masks are required during embarkation and debarkation in the terminal, and masks should also be worn during the debarkation process onboard.  Several destinations have implemented their own requirements and all guests will be required to follow the protocols in each destination we visit. Additionally, when going ashore, guests must be prepared to follow all local guidance regarding masks and physical distancing.

All crew members are vaccinated and provided with the tools and the training to follow all new protocols — including how to properly don personal protective equipment like face masks, which they will wear at all times, and gloves in roles where they may be necessary.

Guidance will be re-evaluated on an ongoing basis.

We’d always recommend guests wash or replace their mask daily and choose a good quality, ideally medical-grade, standard mask. Please note that visors and face shields will not be accepted as a substitute for a face mask.

Q. What is the current situation with our ability to book shore excursions and spend time in port?

A. Requirements vary by port of call.

All vaccinated guests may go ashore on their own in ports where it's permitted. While in port, guests must comply with local guidelines.

We highly recommend you choose shore excursions with Celebrity Cruises that follow the same health protocols we have on board. Most of their carefully selected experiences are outdoors, and you'll be encouraged to stay within your group. Buses will be at reduced capacity and will be sanitized frequently.

Please be aware that as destination conditions change, you may be required to go ashore on a shore excursion provided by Celebrity Cruises. This will help to keep you safe and healthy for the rest of your vacation.

Q. I am sailing back-to-back on the Ultimate Disco Cruise and the ‘70s Rock & Romance Cruise. What protocols will be in place for guests in between these cruises?

A. Guests who sail on back-to-back cruises must show proof of full vaccination against COVID-19 and are required to take a COVID-19 test producing negative results between each sailing. This test will be administered by Celebrity Cruises at no expense to the guest, as long as your consecutive cruises are less than two days apart. Visit Guest Services while onboard to arrange this test ahead of your next cruise. Negative COVID-19 test results acquired from a COVID-19 test taken aboard another Celebrity Cruises or Royal Caribbean International ship will be accepted as long as the test is taken within two days of embarkation for vaccinated guests.

Q: I am a Travel Agent? What should I tell my clients?

A. It is your responsibility to communicate these updates and health & safety protocols to your clients.

Additional FAQs for Those Requesting a Future Cruise Credit  

Q. Does the StarVista LIVE Future Cruise Credit expire? 

A. Yes, you must use your Future Cruise Credit on a StarVista LIVE cruise sailing before May 1, 2023. 

Q. What if I use my Future Cruise Credit on another cruise by the November 16th form deadline but I change my mind later and want to go on a different StarVista LIVE cruise or go back to the 2022 Ultimate Disco Cruise? 

A. StarVista LIVE cruises are non-transferrable. Due to the unprecedented situation, we are allowing a one-time only transfer of your 2022 Ultimate Disco Cruise reservation to another StarVista LIVE cruise sailing before May 1, 2023, and that is subject to cabin availability. When you use your Ultimate Disco Cruise Future Cruise Credit on a different StarVista LIVE cruise it is then non-transferable, and we cannot allow additional changes. 

VACCINE REQUIREMENTS FORM INSTRUCTIONS

Q. What is the deadline to make my decision on the Vaccine Requirements Form? 

A. You must fill out the Vaccine Requirements Form in your StarVista LIVE account by 11:59 PM EST on Tuesday, November 16th, 2021. If you fill out this form but change your mind on which option you have chosen, you may resubmit the form before the deadline of November 16th. However, once the deadline has passed, the decision you have made is final. If you have any questions regarding this form, please send an email to info@ultimatediscocruise.com or give us a call at 844-296-3472. If we do not receive your submitted form or hear from you by November 16th, 2021, your reservation may be cancelled.  

See detailed instructions below on how to make your selection (1. Keep your reservation and sign the updated T&Cs or (2. Receive a future cruise credit. Please note that only the person that's been identified as financially responsible for the reservation may make these changes on their StarVista LIVE account. If you're not the primary person listed on the account, please make sure to coordinate with them. 

To fill out the Vaccine Requirements form, log into your StarVista LIVE account and on your reservations page, under your 2022 Ultimate Disco Cruise reservation, click on the Vaccine Requirements Form button (see illustration below). Once you are in the form, you may begin making your selection. 

Q. Option 1: I wish to keep my reservation on the 2022 Ultimate Disco Cruise and agree to the updated Terms and Conditions regarding health and safety protocols. What should I do now?

A. Please fill out the Vaccine Requirements Form by 11:59 PM EST on Tuesday, November 16th, 2021, by following the below instructions.  

Fill out this form by logging into your StarVista LIVE account, and on your reservations page, click on the Vaccine Requirements Form button below the 2022 Ultimate Disco Cruise reservation (see illustration above). This will take you directly to the form where you should select “Keep Reservation for 2022 Cruise” on the dropdown.

Once you select “Keep Reservation for 2022” on the dropdown, you must read and agree to the updated terms and conditions regarding health and safety protocols. Click the small check box next to “I have read and agree to the terms and conditions” and click submit

No further action is required of you at this time. Approved forms of vaccine documentation and additional details will be confirmed in the coming months. We will be issuing additional guidance soon. 

Q. Option 2 – I am unable/unwilling to provide proof of vaccination and do not wish to sail under the updated health & safety restrictions. I would like to receive a Future Cruise Credit from StarVista LIVE. What should I do now?

A. If you are unable/unwilling to provide proof of vaccination and would like to apply your credit to a different StarVista LIVE cruise, you have the option to apply your Future Cruise Credit to another cruise which sails prior to 5/1/23. To make this selection, please fill out the Vaccine Requirements Form by 11:59 PM EST on Tuesday, November 16th, 2021 by following the below instructions. 

Fill out this form by logging into your StarVista LIVE account, and on your reservations page, click on the Vaccine Requirements Form button below the 2022 Ultimate Disco Cruise reservation (see illustration below). This will take you directly to the form where you should select “Receive Future Cruise Credit” on the dropdown.  

You do not need to choose which cruise you would like your FCC applied to just yet, however please remember the sooner you make this decision, the more likely there will be cabin availability. Reminder, you must apply this FCC to a cruise sailing prior to 5/1/23. Once you have chosen a cruise, please notify us, in writing, which announced and available StarVista LIVE Cruise (or existing reservation) you would like to apply your credit to by sending an email to info@ultimatediscocruise.com Please include your desired cruise, cabin category, and best contact information or your existing reservation number if planning to apply your FCC to an existing reservation.  For a full list of StarVista LIVE cruises, visit our website here